How it works
How service of process works with Court Runner USA
You send the request and pay once a verified process server near the address accepts it. The server serves your papers, logs every attempt on your job's record, and returns a signed affidavit of service to your dashboard.
For clients
Five steps from request to signed affidavit.
Everything happens online, in any of the 50 states and Washington, D.C.
- 01
Request
Tell us who to serve and where, add the court information, pick the document type, service type and deadline, and upload your documents as a PDF.
- Page count is read from your PDF
- Your price updates as you fill in the form
- Create your account during checkout
- 02
Get a server
Your job is offered to verified process servers near the address. One of them accepts it.
- Every server is approved by a person at Court Runner USA
- Your documents stay locked until you pay
- 03
Pay
Once a server has accepted, you pay online by card. Your payment is held until the job closes.
- Nothing to pay before a server accepts
- Price in U.S. dollars, sales tax included where it applies
- 04
Track
Every status change and attempt appears on your job's timeline in your dashboard, and we email you at each update.
- Server's notes, date and time
- GPS location and photos
- Up to three attempts
- 05
Get your affidavit
When the papers are served, your server completes the affidavit of service on your state's template, signs it and uploads it. It is notarized only where the state or court requires it.
- Download it from your dashboard
- A copy arrives by email
Before you start
What to have ready.
The request form asks for these details. Have them at hand before you start.
The request form asks for
- 01Person to serve
- The name of the person or business receiving the papers.
- 02Service address
- Street address, including the state and ZIP code.
- 03Court information
- The court and case details shown on your documents.
- 04Documents
- The papers to be served, as a PDF. We count the pages for you.
- 05Service type
- Standard, Rush or Same-day.
- 06Deadline
- The date the papers need to be served by.
- 07Document type
Pick the one that matches your papers.
- Summons and Complaint
- Petition
- Subpoena
- Motion
- Notice
- Writ
- Divorce Petition
- Eviction Notice
- Other
Subpoena · 6 pages · Standard · Due Nov 12
Columbus, OH
Nov 3 · 10:05 AM
Request submitted
Nov 3 · 10:48 AM
Process server assigned
Nov 3 · 11:02 AM
Payment received
Nov 4 · 12:20 PM
Attempt 1 - not home
Neighbor says she works days. Will return after 6 PM.
GPSPhoto
Nov 4 · 6:35 PM
Served
Served personally at the front door. Identity confirmed by name.
GPSPhoto
Nov 5 · 2:15 PM
Affidavit of service uploaded
While it's in progress
Every attempt, on the record.
Your dashboard shows the job's timeline as it happens. Each attempt your server logs carries the same four details.
Server's notes
What happened at the door, in the server's words.
Date and time
When each status changed and each attempt was made.
GPS location
Where the server was when they logged the attempt.
Photos
Pictures taken at the address.
You also get an email at every update, so you don't have to keep checking.
If the person can't be served
Up to three attempts, and a record either way.
Some people are hard to find at home. Your server tries up to three times, logging each attempt with notes, time, GPS location and photos.
Attempt 01
Logged with notes, time, GPS location and photos
Attempt 02
Logged with notes, time, GPS location and photos
Attempt 03
Logged with notes, time, GPS location and photos
Served
Affidavit of service
Signed and uploaded to your dashboard as a PDF. Notarized only where the state or court requires it. A copy comes by email.
Not served after the attempts
Affidavit of attempted service
Also called an affidavit of non-service. It documents each attempt your server made.
For process servers
How a job works on your side.
Approved servers take jobs near them from their phone. Here is the path from offer to payout.
- 01
Offer
You get an offer near you showing the area, document type, page count, service type, deadline and payout.
- 02
Accept
Accept or decline within 30 minutes. After that, the offer moves to the next server.
- 03
Details released
Once the client pays, you get the documents, the name of the person to serve, the full address and instructions.
- 04
Serve and update
Log each status and attempt from your phone with notes, GPS location and photos.
- 05
Affidavit
Complete the affidavit form, download the generated affidavit, sign it and upload it. Notarization is required only where the state or court requires it.
- 06
Payout
Your payout is released after the job closes, paid to your own bank account through Stripe.
Start your request.
You see the price before you submit and pay only after a process server accepts your job.